Have a question about a machine, delivery or an existing order? Get in touch and tell us what you need help with.
Email: contact@batchpointequipment.com
Phone: 07842 839913
Website: batchpointequipment.com
If we cannot answer your call, please email your enquiry and a contact number so we can arrange a response.
Choosing equipment
You do not need to know every technical detail before contacting us. Start with the task you want to improve and, where you can, include:
• What you produce and the equipment or model you are considering.
• The container or packaging type, with dimensions or a clear photograph.
• Your usual batch size or approximate daily volume.
• Any relevant space, power or compressed-air limitations.
• Your delivery postcode and any important deadline.
These details help us identify the checks needed for a useful answer. Please contact us before sending physical samples; we will confirm whether a sample assessment is available and where anything should be sent.
Orders, delivery and support
For an existing order, include your order number and the product or model name. If you are reporting a problem, please describe what has happened and include photographs or an error message where relevant. Avoid including people or unrelated confidential information in photographs.
For Northern Ireland, offshore or remote delivery enquiries, include the full postcode so we can check the available service and any additional charges. For a return or cancellation, please email us first; see Returns & Cancellations for the policy and process.
Business correspondence
Carnivoke Commerce Ltd trading as BatchPoint Equipment
Registered office: 16 Beaufort Gardens, Hendon, London, NW4 3QP, United Kingdom.
This address is for business correspondence. It is not a showroom, collection point or returns depot. Please contact us for written instructions before sending equipment or visiting.